SARDI, E. W.; MAYA, S. The Effects of Customer Relationship Management and Product Quality on Customer Satisfaction Through Promotion: Case Study on Zaskia Mecca. Entrepreneurship and Small Business Research, [S. l.], v. 3, n. 3, p. 120–131, 2024. DOI: 10.55980/esber.v3i3.413. Disponível em: https://www.ecsis.org/index.php/esber/article/view/413. Acesso em: 6 nov. 2026.